In my previous editions of the UNIDEL Wire, I’ve shared my insights
on several aspects like technology, globalization, growth, and
innovation – everything that we have lived through in the last
decade. In “normal” times i.e. in pre-COVID days, we had set patterns
of executing these ideas and strategies. But what do you do when
you are also trying to survive through the greatest Black Swan
event of the last 100 years?
When the rubber hits the road
and things get tough only one thing matters – people! In these last
8 months, we observed diverse behavioural patterns emerging. We
bucketed them into two categories – one lot consisted of
individuals who had mostly seen good times and succumbed to the pressures,
needing some help to bounce back. The second lot had people who
considered COVID as just one of the many obstacles that needed to
be overcome – this set of people could eventually rise and shine on
their own. I noticed that the latter had a lot to do with how they
had grown up rather than their educational pedigree and work
experience. I have observed that almost always, those who had
experienced and overcome challenges in their personal lives, were
the ones who could keep themselves motivated and on an upward path.
Of course,
the organization had a big role to play and as a business, we did
what everybody else also did, and probably a little more – ensured
that people could work from home efficiently, stepped up our
communication, held frequent town hall meetings, increased our Zoom
usage manifold (ugh!), provided medical and mental health support
etc. etc.
This is
all in addition to the core reason why people get attracted to
UNIDEL – our amazing portfolio of technology companies
across the Industrial IoT, FinTech, and EdTech segments are
designed to re-imagine solutions for industry challenges. We are of
course very fortunate that being in the tech space, we could
maintain business continuity and our employment levels through
these trying times.
One major
thing that has fundamentally changed thanks to COVID, is our hiring
process – we are now going beyond the standard CV and are focused
more on those experiences that make people resilient and gritty.
Everything else can be achieved with training! Welcome to the new
normal!
This
edition of UNIDEL WIRE is dedicated to our teams who kept the
wheels of innovation moving in the face of adversity. Click here to
know, how.
